We released a small but important update to Recap Health late last week ( v 8.2). This improvement relates mainly to how local NHS Recap Health Administrators access and utilise patient ratings and feedback about content read.
NHS Trust designated Admins can now:
- see a high level summary of all content feedback ratings received from patients and clinicians
- filter individual pieces of content feedback by service and by clinicians or patients
- most importantly, download a CSV file of all content feedback (ratings and comments) together with Recap ID, Content ID, patient or clinician name, date feedback created etc to aid local analysis