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Improvements to patient feedback feature

By | Uncategorized

We released a small but important update to Recap Health late last week ( v 8.2). This improvement relates mainly to how local NHS Recap Health Administrators access and utilise patient ratings and feedback about content read.

NHS Trust designated Admins can now:

  1. see a high level summary of all content feedback ratings received from patients and clinicians 
  2. filter individual pieces of content feedback by service and by clinicians or patients 
  3. most importantly, download a CSV file of all content feedback (ratings and comments) together with Recap ID, Content ID, patient or clinician name, date feedback created etc to aid local analysis

Recap Health pushes COVID-19 info to patients

By | Uncategorized

Delighted we could help Nottinghamshire Healthcare NHS FT push a COVID-19 information pack to 45,000 patients with Recap Health accounts. One click. Trusted information to local patients strengthens relationships. Great feedback from patients.

Next up is a staying healthy at home information pack.

COVID-19 Response: Rally Round now free worldwide

By | Uncategorized

After a few quick calls on Sunday evening the penny finally dropped and we decided to make some changes to Rally Round so it can be free to use, worldwide. That work is now done and the new free version is up and running.

For those of you who don’t know, Rally Round is an online service that enables family members, friends, neighbours or cared for people themselves to create support networks, invite trusted people in and start to seek and organise practical help around the needs of someone they care about.

See Rally Round here.

We hope this helps. Stay safe and follow the guidance.