We’ll be on the AHSN national network stand, along with lots of other exciting new digital tools and services that AHSNs around England are supporting.
We’ve always asked patients to rate and feedback on individual pieces of content sent to them by their clinician. Now we’ve started to routinely collect patient ratings and feedback about how useful Recap Health has been for them.
We now survey all patients 6 weeks after they receive their first piece of content. The latest patient usefulness scores are 3.6/5 (mean) & 4/5 (mode).
We can also help NHS Trusts to drill down to see overall usefulness scores by services, teams individual clinicians.
We are delighted. This gives us really good foundation to work with clinical teams to find ways to improve the numbers.
Over 2,300 clinicians working for Nottinghamshire Healthcare NHS FT have sent their locally approved Recap Health content (videos, leaflets and links to apps and third party website pages) more than 1 million times to patients across the County.
Andrew Haw, Head of Health Informatics for Nottinghamshire Healthcare says, “Recap Health has given us the opportunity to re-design services and provide education and advice to our patients in a modern, engaging and accessible format. Our clinicians and our patients give us great feedback on how easy it is to use”.
After lots of careful preparation, Recap Health is being used by Heart Failure teams at Royal Stoke Hospital and Midlands Partnership NHS FT.
The teams are using Recap health to distribute over 100 pieces of approved heart failure content curated by our content partner, Pumping Marvellous. The 8 information packs include:
- New Diagnosis: Essential Information
- Reasons for Heart Failure
- Tests and Investigations
- Cardiac Devices
Each pack includes a mix of trusted videos, leaflets and links to third party website pages.
Clinicians are starting to create and add locally generated content to the Recap Health library. The initial focus is on local End of Life and Palliative Care resources.