Recap Health – the future of patient education

Recap Health helps clinicians to quickly find and send approved patient information direct to their patients. Patients become more knowledgeable and better able to safely self care. Clinical teams manage patient information better and gain useful data about which videos, leaflets and website pages their patients read and like. NHS Trusts can reduce appointment, admission and re-admission rates.

Recap Health helps turns patient information into a useful clinical tool.

Recap Health can be used by clinical teams, NHS Trusts and Integrated Care Systems. It is cloud-hosted, secure and GDPR compliant.

Giving patients information is often seen as a way to increase the impact of clinical consultations. But …

How good is the information you give to patients? How do you know?

Do patients look at the information you give them? How many times? Over what time period?

What videos, leaflets and website pages do patients like and why? How useful is it to them?

Who in your team gives what information to whom?

How do other teams know what information has already been given to a patient?

Is the information provided always the latest approved version?

Can you audit the information trail?

How efficient is your Trust at organising and systematically reviewing patient information?

Are you enhancing or damaging your Trust’s reputation by how you provide information to patients?

The solution is RECAP Health


Recap Health has given us the opportunity to re-design services and provide education and advice to our patients in a modern, engaging and accessible format. Our clinicians and our patients give us great feedback on how easy it is to use.

Andrew Haw - Head of Health Informatics, Nottinghamshire Healthcare NHS Foundation Trust

Despite numerous policy statements hailing the importance of information, the evidence shows that patients still do not feel properly informed. PIF is excited about the opportunities Recap Health can deliver, enabling healthcare staff to share relevant digital content directly with their patients.

Sue Farrington - Chair of the Patient Information Forum (PIF)

High Quality Patient Material

NHS Trusts and clinical teams can add and manage their own content using Recap Health’s bespoke content management module. In addition, Our partnership with The Patient Information Forum means we can access high quality accredited content from a range of respected information providers.

What patients and clinicians say

“I just think it’s a brilliant platform. Patients can access information whenever they want. 24 hours a day.”


“All the information I needed was added and I can just look it up without seeing anyone. It’s there when I need it.”


“People with long term conditions need information to build their confidence so they can self manage. Knowledge is power.”


“It’s helping me to understand my diabetes and, hopefully, to control it. The dietary hints and the personal planner are really useful. All the leaflets I was given all help as well.”


“Patients like it and find it easy to access. It opens up a wealth of information for them that they can access at their leisure.”


“It’s a very professional way of giving information. With Recap patients get up to date information automatically. ”


“Fills in the gaps I didn't know and reminds me of things I did know to reinforce my knowledge. ”


“Giving a vulnerable client a leaflet always makes me feel a little uneasy. Giving information via a password protects people more.”


“There's information readily available on subjects that are relevant to me and my daughter.”


“My team love how we can check on what information patients have been given on discharge and how many times they’ve looked at it. It makes community team follow ups much more useful.


“It's good to have a 'one stop shop' where I can access up to date information and advice.”