What is Recap Health?

Recap Health is an innovative, easy to use patient information and self care application developed in close partnership with a NHS Trust.

Clinicians use Recap to efficiently send relevant and timely digital content (videos, leaflets, website pages, apps, local health events) direct to selected patients. Patients become better informed and better able to manage their own health effectively and NHS Trusts reduce costs and improve utilisation of services and treatments.

Recap Health is cloud hosted and can be used by patients on mobiles, tablets, laptops and PCs. Recap Health is available to buy on the Government’s digital marketplace.

recap health, what it is, features, example, patient view, diabetes

How does it work?

Clinicians select digital content from a searchable library and at the click of a button send the selected information to individual patients. For convenience content can also be packaged and sent in pre-defined information ‘bundles’.

Clinicians can favourite content, see what content their peers use and view patient and clinician reviews and rating of content.

Patients receive an email notification, alerting them to the arrival of new content. After viewing on their personal webpages, patients can hide and rate the content and provide feedback. They also can share content with family and friends.

NHS organisations can present short online surveys to patients to measure knowledge and motivation to self care on an ongoing basis. They can also view data about patient activation levels and how content is used by clinicians and patients.

Recap Health can be licenced to individual NHS organisations or multiple organisations operating collaboratively (STPs, digital roadmaps etc).

Recap Health summary
Download more information

Why Recap Health matters

The benefits of Recap Health are supported by findings from a wide body of research, including:

NHS England, Five Year Forward View

“Currently 70% of the NHS’s budget is spent on people with long-term conditions, however such individuals are likely to spend only around 1% of their time with health care professionals.”

PIF, Making The Case For Information Report

“The evidence shows that providing high quality health information is beneficial. It has a positive impact on service utilisation and health costs, patients’ experience of healthcare and patients’ health behaviour and status.”

View the full report here


CIP Savings:

  • Fewer outpatient appointments
  • Reduced readmission rates
  • Digital storage and electronic distribution of patient information


  • Better informed patients practicing more effective self-care
  • Better version control and a tighter focus on the nature of patient information
  • Achievement of CQUIN targets


  • Audit trail ​of information interventions
  • Stratify patients into activation cohorts
  • Access patient and clinician feedback about the quality and relevance of information


  • Accelerates the shift to a paperless NHS
  • Fosters clinical collaboration around ‘shared’ patients
  • Enables more generalist clinicians to support patients better

What clinicians say

“I just think it’s a brilliant platform. Patients can access information whenever they want. 24 hours a day.”

“People with long term conditions need information to build their confidence so they can self manage. Knowledge is power.”

“Patients like it and find it easy to access. It opens up a wealth of information for them that they can access at their leisure.”

“Recap is so versatile. You choose what format best suits your patient. Each person is different.”

“I showed it to a GP practice recently and they immediately said why can’t we have it?”

“It’s a very professional way of giving information. With Recap patients get up to date information automatically. ”

“Giving a vulnerable client a leaflet always makes me feel a little uneasy. Giving information via a password protects people more.”

“With Recap you don’t lose stuff. It's on your phone or tablet. It's all there 24/7.”

Buy Recap Health on the Digital Marketplace

Recap Health can now be bought hassle free as software as a service on the Crown Commercial Services’ public sector procurement platform. The recent G-Cloud 9 framework is fully EU compliant.

Buy a Recap Health licence by visiting the Digital Marketplace.

ccs, logo, g cloud, digital marketplace

Become a Development Partner

We are looking for 3 NHS Trusts to help us evaluate the impact of Recap Health in a variety of operating environments. We want to partner with you to make a compelling case for how Recap Health can help you meet your CIP targets associated with: Outpatients and clinics, readmission rates, and repeat A&E attendances.